Frequently Asked Questions
Our FAQ section aims to provide clarity and support for our valued customers. Whether you’re seeking guidance on sizing, shipping information, or details about our products, this space is designed to address common queries efficiently. We understand the importance of a seamless shopping experience and hope to assist you in navigating through any uncertainties. If you can’t find the answers you seek here, feel free to reach out to our dedicated support team, who are always eager to help.
We have included sizing charts for our apparel so we highly recommend measuring yourself prior to ordering to avoid any improper fittings as they cannot be returned for this reason.
Yes! Contact sales@sharonlove.ca and we will provide a bulk order form and apply a 10/5 discount.
Shipping is free anywhere in North America!
Sure! Let’s talk about what you had in mind. Reach out to sales@sharonlove.ca and we will align your ideas with our creative team.
Please give 10-20 days to receive your shipment.
Sharon Love works with a print-on-demand company, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if a customer ordered the wrong size, color, or simply changed their mind.
In case of a damaged product or a manufacturing error, we offer a free replacement or a refund if you contact us within 30 days of product delivery. Please get in touch with our Support team using the “Submit issue” email.
If the order hasn’t been sent to production yet the order can be canceled
If the order has been sent to production it means that the order data has reached the print provider, and they may already be working on the order fulfillment. Due to that, it may not be possible to cancel the order free of charge at this point.
Nevertheless, our support team will reach out to the print provider and attempt to cancel the order for a refund.
In order to request order cancellation, please click on the order in your account, followed by “Cancel order”
Please note: Cancellation with a refund is not guaranteed to be possible, as the order may have already entered the production process.
At this stage, it won’t be possible to edit or remove any of the products.